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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

407,326

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 407,326 unfiltered, unedited reviews

4.5 out of 5 Stars
Would Recommend

Hats off to our team; Toby Clifton and Julie Cute.Documentation was very easy to up and download what we needed.

headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

2 out of 5 Stars

Did my refi and loan was sold before first payment was even made .. letter was sent with very little notice to be able to change auto pay .

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

4.5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
Photo submission from Dennis M.

IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend

This has been quite the experience. It's a big step and I was so nervous at the same time. I wanted to make sure I was doing the right thing by my family and my team insured me that things will be in line with my budget and they were there to ensure the process went smoothly. We are all happy and I am grateful for the team I had through the whole process. Appreciate you guys, Happy Holidays and thank you so much from the Hunter family.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
Would Recommend

Our homebuying experience with Jon, Holli, Kyle, and Don - our real estate agent was fabulous. I worked with Don previously and since then he has assembled an amazing team who were easy to work with and who streamlined the homebuying experience for us. Holli, Jon, and Kyle ensured all of our paperwork was in order so that when we moved from Germany to the US to close on our home it was all worry free.The team truly is awesome! I hope you get to work with them when you decide to purchase a new home.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Veterans United is looking out for the Veterans. New Day USA claims to be but they fell way short of exceptions where Veterans United went way beyond!!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

I am extremely grateful for the Veterans United team I worked with. They made my first time home buying experience very easy. I would highly recommend Veterans United to anyone looking to buy a home.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Dylan B.

The whole team was great to work with. Very caring people that really do want to help you get into your new home. They definitely do whatever they can to help you through the whole process.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

3.5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend

my only recommendation is whether the client is cosigning with someone else or not that any and all potential documentation required for the underwriter to approve the loan be sent in an itemized list at the beginning of the process. this way the client can gather said documents they might need well before they are requested so there is no waiting on both sides as well as clarity on what the bank needs from the client. other than that I am pretty satisfied with everything else during this endeavor

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

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5 out of 5 Stars
Would Recommend
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Would Recommend

Additionally, I want to share my sincere gratitude for the incredible experience I had with Veterans United. With such a busy schedule, I deeply appreciated how clear and organized the process was. Knowing exactly what I needed to do and when I needed to do it made the entire journey as seamless as one could imagine.Not only did I feel supported, but my realtor consistently commented on the clarity and effective communication from the Veterans United team. It was evident that everyone involved was dedicated to ensuring this process was smooth and stress-free.Thank you for making such an important milestone in my life a truly positive experience!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Would Recommend

Our Veterans United Team went above and beyond to make us feel comfortable during the home-buying process. They were understanding of the fact that we were first time home buyers and simplified everything we didn’t understand. It was also very apparent that Brice had our best interest in mind when it came to things like interest rates, etc. which made us feel more comfortable with trusting the process with you guys. Overall a ten out of ten experience and we have already begun recommending you guys to friends of ours in similar situations!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
Photo submission from Chandra D.

Robert Keeley was also very good. He was very patient with all of the communications and all of the checklist processes. His was diligent in making sure all my information got to the underwriters and helped me understand exactly what they were asking of me. I am thankful for my whole team, to include Laura who stepped in and kept the process moving seamlessly when needed. I never felt like anyone dropped the ball or forgot about me. It truly was a person-centric experience and I look forward with working with the same team when it comes to buying my dream home.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Couldn’t be happier with the services provided by Veteran’s United. I have purchased 3 homes with them now. Each purchase has been a breeze thanks to them. Can’t thank Travis and the team enough for all their help. Highly recommend Veterans United for any Veteran purchasing a home. You won’t regret it!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
Would Recommend

Mr Martin was very helpful and quick to respond or reach out when I had questions or needed help

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

More Reviews

See all 407,326 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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