it was straight forward and easy
Thank you ALL so very much for all you do! You are sincerely appreciated!
The process was easy overall the app was easy to use and explained what was needed to start and end the home loan process. Would recommend Veterans United for any veteran looking to buy a home.
Great home buying and selling experience . Went smooth both ways.
Being a first time homebuyer was exciting yet very stressful and scary. Karol and the VU team made everything as seamless as possible, answered every question, and had solutions for every roadblock. I can’t recommend them enough for anyone looking to purchase a home.
Jeff Gilkerson stayed with us as our loan officer for six months or more until we’d got our financing issues in order. He didn’t give up on me or my family, checked in constantly, and offered a friendly ear because buying a home is such a stressful process. We would talk for 30-45 minutes and Jeff never rushed me off the phone and it showed me him and his team truly cared about our efforts to get into the right home for me and my family. We appreciate all the hard work of all the employees at Veterans United and for treating us like a friend and not a dollar sign.
10,10,10,10,10,10,10,10,10,10,10!
They are good at what they do and seem to have your best interest at heart. Easy to work with.
Communication process from Hilary could improve. She indicated mixing our papers into another folder. Calling end of business day requesting documents by end of business day. Requesting same documents more than once. When purchasing out of state, told all set to close and then a call requesting more documents. Felt process too stressful, much more than previous home purchases.
In a time in history and country where daily news shows only constant turmoil and death seemingly to be near imploding in America, Veterans United and its team member hold that torch of hope lighting the way and helping those that sacrificed so much overseas only to return to face battling for already deserved and earned benefits. VU is the real deal!!God Bless Veterans United!!Semper FiAndrew Westbrook
I will always appreciate Veterans United for the rest of my life.
The only choice you need to do yourself to ensure all other choices you make during home buying a success.